Terms & Conditions
Terms and Conditions
All the Terms and Conditions (including Shipping and Refund policies) on http://www.eclecticsound.co.za (the Website) are binding on all persons who access the Website without qualification or exception. By entering or ordering products from the Website, the user of the Website in terms of these Terms and Conditions (User) agrees to be bound by and shall be deemed to have accepted these Terms and Conditions, which the User acknowledges to have read and understood.
Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
The Website is owned by Eclectic Sound and the User acknowledges that Eclectic Sound is the proprietor of any and all Intellectual Property associated with, related to or appearing on the Website.
The content of the Website, including but not limited to any pictures, photos, text, presentations, names, titles, brands, drawings, models and associated software are protected by South African and international law. The owners of such content reserve all such rights therein unless provided otherwise in these Terms and Conditions.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than what is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve Eclectic Sound, analyze trends, and administer the Site.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
The User will be given an opportunity to review and correct the contents and other information of his/her order which will only be deemed to be accepted once Eclectic Sound has processed and confirmed this order via email.
The products and prices stated on the Website are only valid while stocks last and Eclectic Sound will in no way be held liable to provide a product if it is no longer in stock or available.
The products described or graphically represented on the Website may differ in colour, shape, form, design, contents and appearance from the final product delivered.
Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the next day provided payment is validated/received before 14:00.
All electronic products are tested to ensure full functionality before leaving our premises.
Unless otherwise agreed or stipulated in the User's order or on the Website, the User's order will be delivered by The Courier Guy or the South African Post Office to the address provided during the order process. The User may also collect the order from the Eclectic Sound warehouse situated in Randburg.
Although every effort will be made to ensure that delivery takes place within the time period specified in the Shipping Terms and Conditions , the size and quantity of an order as well as the distance between Eclectic Sound and the delivery address provided, amongst other circumstances, may require a longer period for delivery. The User will be notified from time to time of any anticipated delays with delivery and, in such circumstances; the updated delivery time will substitute and take preference over the delivery time stipulated in the confirmation email.
The initial shipping costs quoted to the User when an order is placed are only estimated costs. Eclectic Sound shall subsequently contact the User and provide the User with a quotation for the actual costs. Eclectic Sound will not ship an order unless the User has approved the actual costs. If the User does not approve the actual costs, the order will be cancelled and Eclectic Sound will refund the User the price paid for the goods concerned.
The User acknowledges that Eclectic Sound shall rely on the accuracy of the delivery address as provided by the User. Eclectic Sound does not verify the accuracy of any particulars of a delivery address provided by the User. The User shall check the accuracy of the delivery address every time when placing an order. Eclectic Sound shall not be liable for any costs, loss, damages or claims incurred by the User relating to an inaccurate or incorrect delivery address provided by the User as title and risk will pass to you once the order has left our premises.
Payment Options and Pricing
All prices quoted on the Website are listed in South African Rands (ZAR) and will be inclusive of VAT and any other applicable taxes, but will exclude delivery charges.
Delivery charges, fees and other related costs will be quoted and added to the total amount owing during the order process and the User will be given an opportunity to review and, if necessary, edit the products to be purchased, the listed quantities of such products and/or the relevant delivery charges, fees and related costs before proceeding to finalise his/her order.
Eclectic Sound shall have no duty to deliver any product until full payment has been received and such payment needs to have been cleared by the relevant bank and credited to Eclectic Sound's bank account. Please note that orders not paid for within 48 hours will be cancelled.
Payments may only be made by credit card or via Electronic Fund Transfer ("EFT") into the bank account of Eclectic Sound and the User undertakes to pay the final purchase price (including VAT and any and all courier costs and other charges reflected in the confirmatory e-mail) using one of these methods.
Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
The Merchant does not have access to credit details.
Virtual Card Services continually reviews and enhances its security in line with technological changes.